Factors Affecting in Information Behavior of Managers in the Nepalese Civil Service

The importance of context in information seeking is a growing concerned in the emerging literature. The objective of this study is to understand the impact of personal and professional factors on information behavior of Nepalese Civil Services (NCS) Officers/Managers. Regarding methodology, the study was followed quantitative research and data were collected through the distribution of structured survey questionnaire in the non-contrived settings. Time horizon of this study is a cross-sectional. The unit of analysis is in-service employees of NCS. Accordingly, data were captured using a structured questionnaire sent to a total 155 NSC Officers, out of which 84 questionnaires were collected, which is above 54% achievement obtained in the response rate. Data Analysis were conducted using MS Excel and statistical analysis package (SPSS 21vr.). Descriptive and inferential statistical analysis like frequencies, percentage, ANOVA, MANOVA; and multiple comparisons with the Scheffe test were also conducted to examine the proposed hypotheses. The finding of the study showed that the demographic personal factors like age and the organisational/professional factors like job experience and information system use are only the contextual variables, which make a difference in the all three elements of information dimensions (or IB). This means, therefore, both null hypothesis (H0) and alternative hypothesis (H1) have been only partially supported. Hence, it can be concluded from the study findings that Nepalese Civil Service Officers/Managers' personal and professional factors do create differences in their IB. However, the low sample size is one of the major limitations of this study.