Povej prijatelju o tem izdelku:
Front Office P. Abbott 2. izdaja
Naročeno iz oddaljenega skladišča
Kaj pravijo naše stranke:
Na voljo tudi kot:
Front Office
P. Abbott
Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment
Key features of this essential text:
· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook
· updated in the light of recent developments such as global distribution systems and the internet
· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment
· additional extended, practical exercise material.
Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:
· Procedural aspects
· Dealing with people
· Increasing yield
· Management aspects
Front Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.
218 pages
| Medij | Knjige Hardcover Book (Knjiga s trdim hrbtom in platnicami) |
| Izdano | 30. oktobra 2015 |
| ISBN13 | 9781138130814 |
| Založniki | Taylor & Francis Ltd |
| Strani | 218 |
| Dimenzije | 150 × 220 × 20 mm · 453 g |
| Jezik | Angleščina |
Več od P. Abbott
Prikaži vse
Več od istega **izdajatelja**
Ogled vseh P. Abbott ( Na primer Paperback Book in Hardcover Book )