PRIVACY POLICY

When you navigate or shop on imusic.dk, you give iMusic your consent to use personal data as described in this privay policy.

Personal data are information that can be linked to you as a person, i.e. your name, your address or your phone number. iMusic only register and use the personal data that are necessary for you to shop on the website and to improve the website.

iMusic complies with danish legislation regarding personal data protection as well as the EU General Data Protection Regulation.

Personal data registered on imusic.dk is the responsibility of:

If you have questions about the way iMusic use personal data, you are welcome to contact iMusic customer service on 86 13 73 43 / info@imusic.dk.

Below you can read what personal data iMusic use and to what purpose.

Name, address, e-mail and phone number

These data, which you provide during user registration or during check-out when making a purchase on the website, are necessary to process and dispatch your orders. iMusic will only contact you by e-mail or phone if necessary in order to process or dispatch your order. In addition iMusic sends out a satisfaction email to first time customers.

iMusic saves these information in order to provide the best customer service possible and for you to save time on future purchases.

The legal basis for processing this information is the EU General Data Protection Regulation, art. 6.1, b and f.

Customer number

When registering as a user or when making your first purchase iMusic will provide you with a unique customer number that is used for order processing and collection of data about you.

The legal basis for processing this information is the EU General Data Protection Regulation, art. 6.1, b and f.

IP address and page views from website visitors

These data are logged by the web server of iMusic and used for error detection. The log is deleted after 60 days.

The legal basis for processing this information is the EU General Data Protection Regulation, art. 6.1, a.

IP Address and page views from customers that are logged in

These data are logged by the web server of iMusic and used to improve the website as well as to better help you when contacting customer service. The log is stored for 24 months.

The legal basis for processing this information is the EU General Data Protection Regulation, art. 6.1, f.

Purchase history

These data are registered on imusic.dk so you can get an overview on your purchases and for you to get a better experience when contacting customer service, including the experience of potential RMA's.

Purchase history is stored for at least 5 years in compliance with the accounting regulation.

The legal basis for processing this information is the EU General Data Protection Regulation, art. 6.1, f.

Payment information

The payment information you provide during check-out are necessary to complete a purchase. The payment information are deleted as soon as the transaction has been completed.

The legal basis for processing this information is the EU General Data Protection Regulation, art. 6.1, b.

Newsletter subscription

If you sign up for newsletters by iMusic your name and e-mail address will be used to send you the newsletters. Your subscription can be withdrawed at any time.

The legal basis for processing this information is the EU General Data Protection Regulation, art. 6.1, a.

Inbound and outbound invoices

Inbound and outbound invoices are stored responsibly and are saved for 5 years in compliance with the accounting regulation.

Below you can read which external businesses receive personal information from iMusic and to what purpose.

iMusic use external collaborators in order to process and deliver orders, improve the website and provide excellent customer service. All corporations that iMusic collaborate with either have wares in a EU country or have joined The EU-U.S. and Swiss-U.S. Privacy Shield and have thus committed to comply with the same rules and legislations about personal data protection that are applicable in the EU.

Name, address, E-mail, phone number, customer number, IP Address, page views and purchase history are passed on to Intercom. iMusic use to provide you with a better customer service experience.

When contacting iMusic by e-mail a copy of your e-mail is stored on Google Mail. All received e-mails are deleted after 5 years. E-mails kan be used for customer service, RMA's, complaints and other elements related to processing an inquiry .

If you contact iMusic through Facebook your messages will be deleted at regular intervals. You yourself are responsible for the text you write on the Facebook wall of imusic.dk.

Your payment information are passed on to QuickPay with the purpose of completing your transaction during a purchase on imusic.dk.

Your IP Address is passed on to Google Analytics and used to prevent fraud.

IP Address, URL and server response time are passed on to New Relic and used to detect problems with page views and web speed.

DThe legal basis for processing this information is the EU General Data Protection Regulation, art. 6.1, b and f.

Below you can read which rights you have with regards to your personal data

If you wish to exercise your rights please contact iMusic customer service on 86 13 73 43 eller info@imusic.dk.

Right to see information

You have a right to se which information iMusic have registered on you. You can see which contact information iMusic have on you through my account.

Right to correction

If the information that iMusic have about you are not correct, you have a right to get them corrected. You can change your name and contact information yourself through my account.

Right to deletion

You have a right to have all information about you deleted as long as they are not necessary in order to comply with rules and legislations, including i.e. the accounting regulation. If you wish to have your information removed please contact info@imusic.dk eller ringe på 86 13 73 43.

Right to limitation of processing

You have a right to have the processing of your information limited.

Right to object

In some cases you have a right to object to the way iMusic process your personal information.

Right to transmit information

You have a right to receive your personal information in a structured, commonly used and machine readable format so that they can be used by others.

Oppotunity to appeal

You haeve a right to appeal to The Danish Data Protection Agency if you are not satisfied with the way iMusic process and use your personal information. You can find contact information for The Danish Data Protection Agency on www.datatilsynet.dk/english.

The privacy policy has last been updated on May 22, 2018.