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Implementing and Improving Itsm Jeffrey Tefertiller
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Implementing and Improving Itsm
Jeffrey Tefertiller
This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program. This is the second edition, offered in full color.
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 14. julija 2018 |
| ISBN13 | 9781723127441 |
| Založniki | Createspace Independent Publishing Platf |
| Strani | 276 |
| Dimenzije | 152 × 229 × 18 mm · 512 g |
| Jezik | Angleščina |
