Service Operations Management - Jonah C. Pardillo - Knjige - Arcler Education Inc - 9781774072899 - 1. novembra 2019
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Jonah C. Pardillo
Service Operations Management

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Provides an introduction to service operations management, customer experience and satisfaction. The book discusses improvements to service processes and networking and technology. Also discussed is performance management, strategic changes and their management, and innovations and their relationship to service development.

290 pages

Medij Knjige     Book
Izdano 1. novembra 2019
ISBN13 9781774072899
Založniki Arcler Education Inc
Strani 225
Dimenzije 155 × 229 × 11 mm   ·   342 g

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Ogled vseh Jonah C. Pardillo ( Na primer Hardcover Book , Book in Paperback Book )