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Izdaja: Whyte, Grafton (University of Namibia, Namibia)

Cover for Whyte, Grafton (University of Namibia, Namibia) · The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics - Emerald Points (Paperback Book) (2018)

The V-Model of Service Quality: ... (2018)

Whyte, Grafton (University of Na...