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Call Centers For Dummies Real Bergevin 2. izdaja
Call Centers For Dummies
Real Bergevin
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people.
408 pages, illustrations
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 17. septembra 2010 |
| ISBN13 | 9780470677438 |
| Založniki | John Wiley & Sons Inc |
| Strani | 384 |
| Dimenzije | 189 × 234 × 22 mm · 708 g |