Inbound Call Centers: Design, Implementa - Robert A. Gable - Books - Artech House Publishers - 9780890066409 - December 1, 1993
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Inbound Call Centers: Design, Implementa

Robert A. Gable

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Inbound Call Centers: Design, Implementa

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

192 pages, 1, black & white illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 1, 1993
ISBN13 9780890066409
Publishers Artech House Publishers
Pages 192
Dimensions 152 × 229 × 14 mm   ·   408 g
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