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This Is Service Design Thinking: Basics, Tools, Cases Marc Stickdorn
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This Is Service Design Thinking: Basics, Tools, Cases
Marc Stickdorn
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers.
384 pages
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 7. decembra 2011 |
| ISBN13 | 9781118156308 |
| Založniki | John Wiley & Sons Inc |
| Strani | 384 |
| Dimenzije | 188 × 234 × 24 mm · 769 g (Teža (ocenjena)) |
| Jezik | Angleščina |
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