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UnSelling: The New Customer Experience Scott Stratten 1. izdaja
UnSelling: The New Customer Experience
Scott Stratten
UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality.
240 pages
| Medij | Knjige Hardcover Book (Knjiga s trdim hrbtom in platnicami) |
| Izdano | 29. septembra 2014 |
| ISBN13 | 9781118943007 |
| Založniki | John Wiley & Sons Inc |
| Strani | 240 |
| Dimenzije | 181 × 244 × 22 mm · 421 g |
| Jezik | Angleščina |
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