Managing Service Operations: Design and Implementation - William J Hollins - Knjige - SAGE Publications Inc - 9781412929530 - 18. septembra 2006
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Managing Service Operations: Design and Implementation

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Guiding readers through each stage in the design and implementation of service operations, this book combines examples that are easy to relate to with theory. It contains chapters that include: Chapter objectives; Short cases; Student exercises; Chapter summaries; Further reading section; and A glossary of key terms.


312 pages, Illustrations

Medij Knjige     Paperback Book   (Knjiga z mehkimi platnicami in lepljenim hrbtom)
Izdano 18. septembra 2006
ISBN13 9781412929530
Založniki SAGE Publications Inc
Strani 312
Dimenzije 170 × 241 × 18 mm   ·   524 g
Jezik Angleščina  

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