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Incident Management for Operations
Rob Schnepp
This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.
150 pages
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 15. avgusta 2017 |
| ISBN13 | 9781491917626 |
| Založniki | O'Reilly Media |
| Strani | 160 |
| Dimenzije | 228 × 153 × 15 mm · 226 g |
| Jezik | Angleščina |
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