Charles Montgomery

The Creative Art of Flying Charles Montgomery

A cognitive and systematic approach to Decision-Making and Problem-Solving in flying. Making the correct decision under pressure is what distinguishes a good pilot from a mediocre one. The Man-Machine-Computer interface has become strongly dependent on human behavior. The most important aspect is adaptation to new development. The possibility of reaction to unforeseeable situations has increased, so resilience to deal with such situations must be enhanced and developed. The field of psychology offers useful tools assisting in safe and efficient conduct of the flight. Tools like Betari's Box for attitude and JOHARI Windows for communication. As an airline crew, our workplace is literally the whole world. The majority of us work for large organizations that include many various geographic locations spanning the five continents and a variety of cultures. The understanding of cultural diversity is the master key to effective cross-cultural communication. Emotional Intelligence is a cognitive-emotional integration. In flying the focus on technical and thinking abilities in problem solving skills alone is not enough to avert incidents and accidents from happening. Technical and emotional awareness are major factors in ensuring safety. The importance of critical thinking and the application of the Sumerians' Formula - 5'W's+1'H' in navigating through conditions and circumstances in order to evaluate and validate information. The Creative Art Of Flying expands on the Non-Technical skills, explaining the practices and psychology behind them.