Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century - Keith Dawson - Books - Taylor & Francis Ltd - 9781578200504 - January 6, 1999
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Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century 1st edition

Keith Dawson

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Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century 1st edition

It's not just the technology, the people, or the customers

208 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released January 6, 1999
ISBN13 9781578200504
Publishers Taylor & Francis Ltd
Pages 208
Dimensions 152 × 229 × 11 mm   ·   410 g
Language English  
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