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The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship Joe Fleischer 1. izdaja
The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship
Joe Fleischer
Today's support operations face greater responsibilities than the help desks of the 1990s
272 pages, 1, black & white illustrations
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 4. januarja 2002 |
| ISBN13 | 9781578200979 |
| Založniki | Taylor & Francis Ltd |
| Strani | 272 |
| Dimenzije | 152 × 229 × 14 mm · 400 g |
| Jezik | Angleščina |