Povej prijatelju o tem izdelku:
Achieving Service Excellence Carl M. Chang
Achieving Service Excellence
Carl M. Chang
Discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue; on how to justify projects financially; on how to manage the development projects for innovative services; and on how to reach out to customers and offer them superior service support.
148 pages, black & white illustrations
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 20. novembra 2013 |
| Prvotni datum izida | 2014 |
| ISBN13 | 9781606495445 |
| Založniki | Business Expert Press |
| Strani | 125 |
| Dimenzije | 219 × 154 × 8 mm · 208 g |
| Jezik | Angleščina |