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Service Mining Wei Lun Chang
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Service Mining
Wei Lun Chang
Information technology and the discipline of service science have changed the way we think about, develop and deliver service and services. This book introduces a novel concept, service mining, to address several research areas from the viewpoints of technology, model-building, management, and application.
120 pages, black & white illustrations
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 31. januarja 2014 |
| ISBN13 | 9781606495742 |
| Založniki | Business Expert Press |
| Strani | 115 |
| Dimenzije | 155 × 230 × 8 mm · 172 g |
| Jezik | Angleščina |
