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Crash Course in Dealing with Difficult Library Customers - Crash Course Shelley Elizabeth Mosley
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Crash Course in Dealing with Difficult Library Customers - Crash Course
Shelley Elizabeth Mosley
Libraries are public places-open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations.
173 pages
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 16. decembra 2013 |
| ISBN13 | 9781610692830 |
| Založniki | ABC-CLIO |
| Strani | 173 |
| Dimenzije | 150 × 220 × 10 mm · 453 g |
| Jezik | Angleščina |
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