Problem Management: An implementation guide for the real world - Michael G. Hall - Books - BCS Learning & Development Limited - 9781780172415 - November 26, 2014
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Michael G. Hall
Problem Management: An implementation guide for the real world

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Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.

190 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 26, 2014
ISBN13 9781780172415
Publishers BCS Learning & Development Limited
Pages 190
Dimensions 170 × 243 × 9 mm   ·   340 g
Language English  

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