B2B Customer Engagement Strategy: An Introduction to Managing Customer Experience - Daniel D. Prior - Knjige - Springer International Publishing AG - 9783031234088 - 4. aprila 2023
Če se naslovnica in naslov ne ujemata, je naslov pravilen

B2B Customer Engagement Strategy: An Introduction to Managing Customer Experience 1st ed. 2023 edition

Cena
€ 76,49

Naročeno iz oddaljenega skladišča

Predvidena dobava 16. - 24. nov
Božična darila lahko vrnete do 31. januarja
Prejemajte obvestila o novih izdajah izvajalca Daniel D. Prior
Dodaj na svoj seznam želja iMusic

Not rated yet

This textbook introduces students to customer engagement strategy in B2B markets, the foundation of which is customer engagement capability. Companies must develop and implement four sub-capabilities – customer journey management, customer relationship management, customer communications and data analytics and insight to succeed.


30 Illustrations, black and white; Approx. 300 p. 30 illus.

Medij Knjige     Paperback Book   (Knjiga z mehkimi platnicami in lepljenim hrbtom)
Izdano 4. aprila 2023
ISBN13 9783031234088
Založniki Springer International Publishing AG
Strani 226
Dimenzije 236 × 154 × 17 mm   ·   382 g
Jezik Nemščina  

Več od Daniel D. Prior

Več od istega **izdajatelja**