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Customer Care Management Wolf-dieter Engelbach Softcover reprint of the original 1st ed. 2001 edition
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Customer Care Management
Wolf-dieter Engelbach
235 pages, black & white illustrations, bibliography
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 26. marca 2012 |
| ISBN13 | 9783322889348 |
| Založniki | Springer Fachmedien Wiesbaden |
| Strani | 235 |
| Dimenzije | 152 × 229 × 13 mm · 326 g |
| Jezik | Nemščina |
| Urednik | Engelbach, Wolf-Dieter |
| Urednik | Meier, Roland |
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