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Beschwerdemanagement Excellence Bernd Stauss Softcover Reprint of the Original 1st 2003 edition
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Beschwerdemanagement Excellence
Bernd Stauss
324 pages, black & white illustrations, bibliography
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 30. januarja 2003 |
| ISBN13 | 9783409123839 |
| Založniki | Gabler Verlag |
| Strani | 324 |
| Dimenzije | 210 × 297 × 18 mm · 789 g |
| Jezik | Nemščina |
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