Exploring Information Systems Outsourcing: the Role of Social Capital: Managing Inter-organizational Relationships for Successful Outcomes

Information Systems outsourcing has become a popular strategy for managing the technology needs of organizations. However, a considerable number of this close examination of several outsourcing relationships theoretical framework clarifies the nature and content of the relationship and its role in ensuring the success of an outsourcing arrangement. Through a outsourcing deals fail to produce expected outcomes, resulting in significant losses for both client and vendor. The research reported in this book examines the client-vendor relationship in outsourcing to gain a better understanding of the impact of the relationship on the outcome of the outsourcing project. The social capital" framework used in this work provides an in-depth understanding of the management of outsourcing relationships. While past outsourcing research has held that the client-vendor relationship is important in outsourcing the book offers outsourcing practitioners and others interested in the topic insights on what works and what does not."