Collaborative Customer Relationship Management: Taking CRM to the Next Level - Alexander H Kracklauer - Knjige - Springer-Verlag Berlin and Heidelberg Gm - 9783642055294 - 30. novembra 2010
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Collaborative Customer Relationship Management: Taking CRM to the Next Level Softcover reprint of hardcover 1st ed. 2004 Edition

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Driven by rapidly changing business environments and increasingly demanding consumers, many organizations are searching for new ways to achieve and retain a competitive advantage via customer intimacy and CRM.


286 pages, 581 black & white illustrations, 7 black & white tables, biography

Medij Knjige     Paperback Book   (Knjiga z mehkimi platnicami in lepljenim hrbtom)
Izdano 30. novembra 2010
ISBN13 9783642055294
Založniki Springer-Verlag Berlin and Heidelberg Gm
Strani 276
Dimenzije 155 × 235 × 15 mm   ·   408 g
Jezik Nemščina  
Urednik Kracklauer, Alexander H.
Urednik Mills, D. Quinn
Urednik Seifert, Dirk

Več od istega **izdajatelja**