Customer Satisfaction: a Case Study of Tata Ace - Md. Waleed Ashraf - Knjige - LAP LAMBERT Academic Publishing - 9783845439563 - 5. decembra 2012
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Md. Waleed Ashraf
Customer Satisfaction: a Case Study of Tata Ace

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Determining Customer Satisfaction has been a paradox since long. This book is an effort to explore the determinants of customer satisfaction for automobile industry using sample from Bangladesh. Results have shown a significant positive relationship of Product Dimensions and Service Dimensions with overall customer satisfaction for TATA ACE, one of the most selling vehicles of the country. A strong recommendation in favor of After Sales Service has also given in this book.

Medij Knjige     Paperback Book   (Knjiga z mehkimi platnicami in lepljenim hrbtom)
Izdano 5. decembra 2012
ISBN13 9783845439563
Založniki LAP LAMBERT Academic Publishing
Strani 80
Dimenzije 150 × 5 × 226 mm   ·   137 g
Jezik Nemščina  

Ogled vseh Md. Waleed Ashraf