Delivering Happiness - Tony Hsieh - Glasba - Little, Brown & Company - 9781609412807 - 26. marca 2013
Če se naslovnica in naslov ne ujemata, je naslov pravilen

Tony Hsieh
Delivering Happiness

Prejmite e-pošto, ko bo izdelek na voljo
Do you have a profile? Prijava
Prejemajte obvestila o novih izdajah izvajalca Tony Hsieh

Kaj pravijo naše stranke:

14-dnevna politika vračila v skladu z evropsko zakonodajo o varstvu potrošnikov
Najvišja ocena na Trustpilot
Dodaj na svoj seznam želja iMusic

Not rated yet

In his first audiobook, Tony Hsieh - the widely-admired CEO of on-line shoe retailer, Zappos, explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Using anecdotes and stories from his own experiences and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand-in-hand. He starts with the 'Why' in a section where he narrates his quest to understand the science of happiness. Then he runs through the ten Zappos 'Core Values' such as 'Deliver WOW through Service,' 'Create Fun and A Little Weirdness' and 'Build a Positive Team and Family Spirit' and explains how you and your colleagues should come up with your own. Hsieh then details many of the unique practices at Zappos that have made it the success it is today, such as the philosphy of allocating marketing money into the customer experience, thereby allowing repeat customers and word-of-mouth be their true form of marketing. He also explains why Zappos's main priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own.
Finally, Hsieh explains how Zappos employees actually apply the Core Values to improving their lives outside of work - and to making a difference in their communities and the world

Medij Glasba     CD   (Zgoščenka)
Število diskov 1
Izdano 26. marca 2013
ISBN13 9781609412807
Založba Little, Brown & Company
Strani 8
Dimenzije 131 × 162 × 21 mm   ·   199 g

Več od te serije

Več od istega **izdajatelja**

Drugi so kupili tudi

Ogled vseh Tony Hsieh