Izdaja: Stephen Coscia

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Cover for Stephen Coscia · Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Paperback Book) (1999)

Customer Service Over the Phone:... (1999)

Cover for Stephen Coscia · Tele-Stress: Relief for Call Center Stress (Paperback Book) (1998)

Tele-Stress: Relief for Call Cen... (1998)