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Care Packages for Your Customers
Barbara Glanz
Presents a customer-service kit for businesses. This book includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that helps improve service and increase sales.
198 pages, 30 Illustrations, unspecified
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 16. maja 2007 |
| ISBN13 | 9780071484213 |
| Založniki | McGraw-Hill Education - Europe |
| Strani | 198 |
| Dimenzije | 154 × 204 × 15 mm · 280 g |
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