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Key element guide ITIL service operation [pack of 10]
Randy A. Steinberg
The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
112 pages, col. figs
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 31. julija 2012 |
| ISBN13 | 9780113313686 |
| Založniki | TSO |
| Strani | 112 |
| Dimenzije | 111 × 166 × 65 mm · 1,08 kg |
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