Managing Services: Challenges and Innovation - Kathryn Haynes - Knjige - Oxford University Press - 9780199696086 - 5. decembra 2013
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Managing Services: Challenges and Innovation

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The book is a collection of perspectives on service and service management written by leading researchers in the field. It considers the range and importance of services, the challenges of managing services and recent contemporary innovations in services and service management.


224 pages, Illustrationsstrations

Medij Knjige     Hardcover Book   (Knjiga s trdim hrbtom in platnicami)
Izdano 5. decembra 2013
ISBN13 9780199696086
Založniki Oxford University Press
Strani 220
Dimenzije 163 × 240 × 18 mm   ·   488 g
Jezik Angleščina  
Urednik Grugulis, Irena (Professor of Work and Skills, Professor of Work and Skills, Leeds University Business School)
Urednik Haynes, Kathryn (Northern Society Chair in Accounting, Northern Society Chair in Accounting, Newcastle University Business School)

Več od istega **izdajatelja**