Tell your friends about this item:
Making Quality Happen: A Step By Step Guide to Winning the Quality Revolution
R.M. McNealy
Price
£ 51.99
Ordered from remote warehouse
Expected delivery Jun 6 - 17
Our customers say:
Add to your iMusic wish list
Making Quality Happen: A Step By Step Guide to Winning the Quality Revolution
R.M. McNealy
Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation.
208 pages, 1 black & white illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | March 31, 1996 |
| ISBN13 | 9780412735301 |
| Publishers | Chapman and Hall |
| Pages | 208 |
| Dimensions | 155 × 235 × 11 mm · 308 g |
| Language | English |
![Cover for R.M. McNealy · Making Customer Satisfaction Happen (Paperback Book) [1994 edition] (1996)](https://imusic.b-cdn.net/images/item/original/303/9780412786303.jpg?r-m-mcnealy-1996-making-customer-satisfaction-happen-paperback-book&class=scaled&v=1604019077)
![Cover for R.M. McNealy · Making Customer Satisfaction Happen (Hardcover Book) [1994 edition] (1994)](https://imusic.b-cdn.net/images/item/original/201/9780412589201.jpg?r-m-mcnealy-1994-making-customer-satisfaction-happen-hardcover-book&class=scaled&v=1603940244)
![Cover for R.M. McNealy · Making Quality Happen (Paperback Book) [1993 edition] (1993)](https://imusic.b-cdn.net/images/item/original/103/9780412553103.jpg?r-m-mcnealy-1993-making-quality-happen-paperback-book&class=scaled&v=1604004206)