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Business Process Mapping: Improving Customer Satisfaction J. Mike Jacka 2. izdaja
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Business Process Mapping: Improving Customer Satisfaction
J. Mike Jacka
Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
336 pages, Illustrations
| Medij | Knjige Hardcover Book (Knjiga s trdim hrbtom in platnicami) |
| Izdano | 10. julija 2009 |
| ISBN13 | 9780470444580 |
| Založniki | John Wiley & Sons Inc |
| Strani | 336 |
| Dimenzije | 160 × 230 × 29 mm · 624 g |
| Jezik | Angleščina |
Več od istega **izdajatelja**
Ogled vseh J. Mike Jacka ( Na primer Hardcover Book in Paperback Book )