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Engaging Service Bryan Williams
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Engaging Service
Bryan Williams
This book will focus on how to go beyond merely serving customers. It will clearly explain how to engage every customer and create memorable experiences. All 22 chapters have been written with one primary goal in mind. That goal is to give practical and relevant information that can be applied immediately. Each of the 22 chapters ends with a powerful activity that is designed to help reinforce the chapter's key points.
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 3. junija 2009 |
| ISBN13 | 9780578044880 |
| Založniki | Bryan K. Williams |
| Strani | 116 |
| Dimenzije | 150 × 7 × 226 mm · 181 g |
| Jezik | Angleščina |
