Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies - Philipp Klaus - Knjige - Palgrave Macmillan - 9781349477340 - 2015
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Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies 1st ed. 2015 edition

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Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.


166 pages, biography

Medij Knjige     Paperback Book   (Knjiga z mehkimi platnicami in lepljenim hrbtom)
Izdano 2015
ISBN13 9781349477340
Založniki Palgrave Macmillan
Strani 166
Dimenzije 216 × 141 × 14 mm   ·   236 g
Jezik Angleščina  

Več od istega **izdajatelja**