Povej prijatelju o tem izdelku:
Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies Philipp Klaus 1st ed. 2015 edition
Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies
Philipp Klaus
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
166 pages, biography
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 2015 |
| ISBN13 | 9781349477340 |
| Založniki | Palgrave Macmillan |
| Strani | 166 |
| Dimenzije | 216 × 141 × 14 mm · 236 g |
| Jezik | Angleščina |