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Revolutionize Your Customer Experience Colin Shaw
Revolutionize Your Customer Experience
Colin Shaw
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation.
224 pages, Illustrations
| Medij | Knjige Hardcover Book (Knjiga s trdim hrbtom in platnicami) |
| Izdano | 23. septembra 2004 |
| ISBN13 | 9781403936035 |
| Založniki | Palgrave USA |
| Strani | 220 |
| Dimenzije | 165 × 249 × 20 mm · 498 g |
| Jezik | Angleščina |