Povej prijatelju o tem izdelku:
Customer Service: Aiming for Excellence Timothy P. Bonomo
Cena
€ 20,49
Naročeno iz oddaljenega skladišča
Predvidena dobava 29. okt - 12. nov
Božična darila lahko vrnete do 31. januarja
Prejemajte obvestila o novih izdajah izvajalca Timothy P. Bonomo
Kaj pravijo naše stranke:
Dodaj na svoj seznam želja iMusic
Customer Service: Aiming for Excellence
Timothy P. Bonomo
Customer Service is a fast-paced, humourous and fresh approach to Customer Service that will benefit both first time employees and seasoned professionals as well. This easy-to-read, 'one sitting', book tells you how to handle different customers instead of just why you need to. The fun and insights are inescapable and 'it provides the tools to deal with difficult situations with confidence and a greater understanding of the underlying motives behind behavior'.
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 11. julija 2002 |
| ISBN13 | 9781553695424 |
| Založniki | Trafford Publishing |
| Strani | 78 |
| Dimenzije | 150 × 5 × 225 mm · 127 g |
| Jezik | Angleščina |
Ogled vseh Timothy P. Bonomo