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The Reference Interview as a Creative Art Elaine Z. Jennerich 2. izdaja
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The Reference Interview as a Creative Art
Elaine Z. Jennerich
Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues. Customer service, so important to success in business, is also a vital part of library service.
150 pages, bibliography
| Medij | Knjige Hardcover Book (Knjiga s trdim hrbtom in platnicami) |
| Izdano | 15. maja 1997 |
| ISBN13 | 9781563084669 |
| Založniki | Bloomsbury Publishing Plc |
| Strani | 128 |
| Dimenzije | 152 × 229 × 15 mm · 421 g |
| Jezik | Angleščina |
