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Development of a Brand-devotion Scale: Measuring, Quantifying and Understanding Brand Devotion in Customers Matthias Bolda
Development of a Brand-devotion Scale: Measuring, Quantifying and Understanding Brand Devotion in Customers
Matthias Bolda
This book summarizes, then expands current theories in brand-loyalty and -devotion while introducing a way to explore quantitative studies. In collaboration with Elisabeth A. Pichler and Andrea Hemetsberger, the author translates an extensive qualitative questionnaire into a useful and efficient tool. He successfully optimizes a set of questions to quantify the level of brand devotion in customers and gives insight on the direct relation to profitability.
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 12. februarja 2013 |
| ISBN13 | 9783639463729 |
| Založniki | AV Akademikerverlag |
| Strani | 160 |
| Dimenzije | 150 × 220 × 10 mm · 256 g |
| Jezik | Nemščina |
Ogled vseh Matthias Bolda