Development of a Brand-devotion Scale: Measuring, Quantifying and Understanding Brand Devotion in Customers - Matthias Bolda - Knjige - AV Akademikerverlag - 9783639463729 - 12. februarja 2013
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Development of a Brand-devotion Scale: Measuring, Quantifying and Understanding Brand Devotion in Customers

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This book summarizes, then expands current theories in brand-loyalty and -devotion while introducing a way to explore quantitative studies. In collaboration with Elisabeth A. Pichler and Andrea Hemetsberger, the author translates an extensive qualitative questionnaire into a useful and efficient tool. He successfully optimizes a set of questions to quantify the level of brand devotion in customers and gives insight on the direct relation to profitability.

Medij Knjige     Paperback Book   (Knjiga z mehkimi platnicami in lepljenim hrbtom)
Izdano 12. februarja 2013
ISBN13 9783639463729
Založniki AV Akademikerverlag
Strani 160
Dimenzije 150 × 220 × 10 mm   ·   256 g
Jezik Nemščina