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IT Service Management Based on ITIL: A Pocket Guide - Best Practice Library Jan Van Bon
IT Service Management Based on ITIL: A Pocket Guide - Best Practice Library
Jan Van Bon
The leading standards within the Service Management Community explained! This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade.
166 pages, illustrations
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 6. junija 2010 |
| Prvotni datum izida | 2007 |
| ISBN13 | 9789087531027 |
| Založniki | van Haren Publishing |
| Žanr | 9001 |
| Strani | 1 |
| Dimenzije | 104 × 161 × 11 mm · 172 g |
| Jezik | Angleščina |
| Urednik | Van Haren Publishing |