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Practical Handbook of CUSTOMER SERVICE OPERATIONS Warren Blanding Softcover reprint of the original 1st ed. 1989 edition
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Practical Handbook of CUSTOMER SERVICE OPERATIONS
Warren Blanding
Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U.
584 pages, biography
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 5. oktobra 2011 |
| ISBN13 | 9781461289111 |
| Založniki | Springer-Verlag New York Inc. |
| Strani | 564 |
| Dimenzije | 155 × 235 × 30 mm · 816 g |
| Jezik | Angleščina |
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