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ITIL (R) 2011 At a Glance - SpringerBriefs in Computer Science John O. Long
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ITIL (R) 2011 At a Glance - SpringerBriefs in Computer Science
John O. Long
"ITIL (R) 2011 At a Glance" is an important update to the internationally-recognized ITIL (R) best practices for IT Service Management. IT organizations worldwide are implementing ITIL (R) as a vehicle for improving IT service quality and improve return on investment for IT services.
103 pages, 74 black & white illustrations, biography
| Medij | Knjige Paperback Book (Knjiga z mehkimi platnicami in lepljenim hrbtom) |
| Izdano | 1. julija 2012 |
| ISBN13 | 9781461438960 |
| Založniki | Springer-Verlag New York Inc. |
| Strani | 95 |
| Dimenzije | 157 × 234 × 7 mm · 158 g |
| Jezik | Angleščina |
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